Changing a user's password

It may sometimes be necessary to change a user's password (rather than send the user a password reset email). While a User can change their own password (in the User area), only an Administrator can change another user's password.

Click on the Administrator menu. Locate the User whose password you want to change, hover over the cog options and select "Edit user".

Click "Change password".

Enter the "New Password" and the "Confirm Password". Note the criteria for a valid password. As you type your new password a strength indicator changes from red to yellow to green to indicate, and the criteria change from grey to green as each is satisfied. The "Passwords match" turns green too if the "Confirm Password" matches the "New Password".

Click "Save Changes" when you are finished.

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