Integrating with Planning Center Online

ChurchSuite supports a two-way contact sync with Planning Center Online, enabling you to update contact details on one platform and have those contact details automatically updated on the other. ChurchSuite syncs the following fields of data between contacts in PCO People and selected contacts in your ChurchSuite Address Book:

  • first name
  • last name
  • email address
  • address
  • mobile
  • telephone
  • work telephone

Integration with Planning Centre People

Our Planning Center integration offers a sync between the ChurchSuite Address Book module and Planning Center People only. If you're looking to import songs from Planning Center, please check out the related article at the end of this page.

Begin by heading into the Integrations section in your Account Settings. Click the entry marked Planning Center. If this option is not visible on your account, drop us a line at and we'll add the integration to your account.

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Click Start.

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When prompted, log in to your Planning Center account. Click to Allow integration with ChurchSuite - the integration will fail if authorization is denied.

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After successfully logging in you are returned to the Planning Center integration page with all your Planning Centre "People" listed - their PCO ID and PCO Name. You can now link PCO People to the corresponding Address Book Contact using the Search contacts drop-down next to each person in the list.

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You can also optionally Search contacts from the Address Book contacts to add as new "People" in Planning Center. A PCO ID will be assigned to those added people, shown in the ID column. It's not possible to link PCO people to children in the Children module.

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Intended sync functionality

The Planning Center sync won't update the ChurchSuite contact's 'modified time' unless it's changing some data for that contact. The 'modified time' is important because it's what ChurchSuite uses to determine which system - ChurchSuite or Planning Center - has the most up-to-date data.

Live updates

While ChurchSuite instantly updates Planning Centre People with any changes you make to a contact in your Address Book, changes made to people in Planning Centre won’t be updated in the Address Book module until the following day (after the daily sync).

ChurchSuite syncs with Planning Center once each day. ChurchSuite also makes "live updates" to Planning Center whenever a change is made to a contact in the Address Book - the linked person is actively updated in Planning Center at the same time. This means that when the daily sync comes around, both Planning Center and ChurchSuite should already be up to date with any ChurchSuite edits that have been made in ChurchSuite and only changes made in Planning Center that have a newer "modified date" will be updated back to ChurchSuite's Address Book. When first linking an Address Book contact to a PCO person, the record with the most recent "last modified" is deemed the authoritative record and will update the older record accordingly.

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