File upload - Allow List

File storage FAQs

Each ChurchSuite account (not site) includes 2GB of free file storage. Unlimited file storage is possible.

For billing purposes, we take a snapshot of your active Address Book size and file storage size on the last calendar day of each month to calculate your billing module and file storage invoice for the next month.

We also review your active Address Book size and file storage size on the 20th of each month and where you are approaching a higher-priced billing tier, we'll send the Billing contact an email to alert them to a potential upcoming increase in your regular monthly billing.

File storage over 2GB is charged at 25p per month per full or partial GB - for example, storage of 2.01GB would cost 25p per month. For customers billed in Euros, the monthly cost is €0.33/GB and for those billing US$, the cost is $0.45/GB.

The are restrictions on the types of files you can upload (see below). Should your file type not be supported, this will be clearly indicated, so that you can look to upload the file in a different format. 

The maximum single file size is 40MB, and the maximum single upload (for multiple files) is 40 MB.

Uploaded files are stored with your account data on our servers hosted in the UK by Amazon Web Services (AWS). Like your ChurchSuite module data, the files uploaded are the property of you, the Data Controller. ChurchSuite is not responsible for the nature or content of files a customer chooses to upload and store - please refer to our Acceptable Use Policy.

Allow List

Audio Files
aac - Advanced Audio Codec (compressed audio file)
aiff - Audio Interchange File Format (uncompressed audio file)
m4a - Audio file (typically used for music or podcasts)
mp3 - Audio file (widely used for music)
ogg - Audio file (open-source format)
wav - Audio file (uncompressed sound format)

Video Files
mp4 - Video file (common format for video storage)
m4v - Video file (similar to MP4, often used for movies)
mov - Video file (used by Apple's QuickTime)
mpeg - Video file (often used for streaming and DVDs)

Image Files
apng - Animated PNG file
bmp - Bitmap image (uncompressed raster format)
gif - Image file (supports animation)
heic - Image file (used for high-efficiency image coding, often on iPhones)
jfif - JPEG image format (used for compressed images)
jpeg - JPEG image format (most common image format)
jpg - JPEG image format (alternative extension for JPEG)
png - Image file (supports transparency)
spp - Serif Photo Plus file
tif - TIFF image (used for high-quality images)
webp - Image file (efficient format developed by Google)

Document Files
doc - Microsoft Word document (older format)
docx - Microsoft Word document (modern format)
dotx - Microsoft Word template document
gdoc - Google Docs document (cloud-based)
odt - OpenDocument text document (used in LibreOffice and OpenOffice)
pages - Apple Pages document (word processor)
pdf - Portable Document Format (widely used for fixed-layout documents)
rtf - Rich Text Format (used for basic text with some formatting)
txt - Plain text file (no formatting)

Presentation Files
key - Apple Keynote presentation file
odp - OpenDocument Presentation (used in LibreOffice and OpenOffice)
pot, potx - Microsoft PowerPoint template
ppt, pptx - Microsoft PowerPoint presentation
ppsx - Microsoft PowerPoint slideshow presentation
pro6 - ProPresenter document
pro6x, proBundle - ProPresenter bundle (contains multiple files)
pro6plx - ProPresenter bundle (including plugin information)
sc7x - MediaShout 7 presentation file
ssc, sscx - MediaShout 6 presentation file

Spreadsheet Files
csv - Comma-separated values file (used for data)
numbers - Apple Numbers spreadsheet file
ods - OpenDocument spreadsheet (used in LibreOffice and OpenOffice)
xls - Microsoft Excel spreadsheet (older format)
xlsx - Microsoft Excel spreadsheet (modern format)
xlt - Microsoft Excel template file

Music Notation Files
cho, chopro, chord, chordpro, chpro, cpro, crd, pro - ChordPro file (used for music chord charts)
mscz - MuseScore file (music notation software)
onsong - OnSong file (used for chord charts and lyrics)
sco, sib - Sibelius file (music notation software)

Design & Layout Files
afdesign - Affinity Designer file (vector graphic design)
afpub - Affinity Publisher file (desktop publishing)
indd - Adobe InDesign file (used for professional page layout)
pub - Microsoft Publisher file (desktop publishing)
psd - Adobe Photoshop file (used for image editing)

Archive Files
zip - Compressed archive (used for packaging multiple files into one)