My ChurchSuite - Getting Started
In this article
Welcome to My ChurchSuite, your church's member-facing platform! While leaders and staff will use the admin-facing ChurchSuite system to help them manage administration, we've created a great system for members, too. It helps you keep your details up to date and enables you to access and more easily engage with the life and activity of everything that's going on in your church, charity, organisation or community.
Getting started
Access to My ChurchSuite is by email invitation from your church/organisation leaders, so they must have your correct email address. If you still need to receive your invitation, get in touch with your leaders or church office, and they'll be able to get that sorted for you. Your invitation email contains a personal login link that is used to set your preferred password and access My ChurchSuite for the first time. Those without an email address will be unable to access My ChurchSuite. Your invitation email might look something like this:
If you share an email address with other family members, you'll each receive a personalised invitation to your shared email inbox – be sure to use the invitation personally addressed to you to set your password.
While this user guide outlines all the main features in My ChurchSuite, it is possible that your church or organisation has chosen to disable or restrict access to certain features, or they may not yet have certain features installed on their system at all. If you are having difficulty locating a particular feature, you should first reach out to your leaders to see if it's available and has been enabled for you.
Navigating My ChurchSuite
My ChurchSuite can be accessed either through our free app, available for both iOS and Android or via any web browser.
App navigation follows familiar navigation principles – clicking "Back", scrolling content vertically, swiping content horizontally, single-clicking menus and actions, etc. My ChurchSuite is fully responsive, which means that content re-sizes automatically to suit smaller screen devices like laptops, smartphones and tablets. We've produced an additional support article for the iOS and Android app, which explains how to install the app and log in – see the related articles section at the end of this guide.
To log in from a browser, navigate to login.churchsuite.com and follow the on-screen instructions to search/select your church/organisation.
When logging in, choose My ChurchSuite as the "system" (rather than "ChurchSuite", and enter your email address and password combination. Passwords are always case-sensitive. Click Reset your password to request a password reset email. If you experience login issues - perhaps an invalid email-password combination - reach out to your leaders to check that My ChurchSuite access has been enabled for you and that they hold the correct email address.
Once logged in, you're taken to the My ChurchSuite Home page. My ChurchSuite will likely be styled with your church or organisation branding, so it should feel familiar as you navigate around the sections using the Menu.
App users will click to reveal the Menu, which closes again when something from the menu is selected:
In a browser environment, the menu is accessed on on the left:
Logging out
If you need to log out of My ChurchSuite, simply use the option at the bottom of the menu:
