Check-In user permissions

The Check-In system is only accessible to permitted users who log in using the iOS or Android Check-In apps (available from the respective Apple and Play stores) or through their device web browser. Permitted access is granted on a user-by-user basis. See the related article for further information on Adding and managing users.

To grant Check-In access, navigate to the Users section of your Account Settings. You'll need to be an Administrator user to complete this task. Click Add user (or click Edit to make changes to an existing user in the list):

Specify a Username, Name and user Email address. For those using multi-site, select the permitted Sites. In the example below, this user will be able to run Check-In sessions for 'Nottingham' groups only. In this way, you can create site-specific Check-In users.

Scrolling down the pop-up, note the Module Permissions section. No underlying module access is required to use the Check-In system. In this way, you can prevent module access entirely but grant granular access to the Check-In system only. Note the Check-In permissions available - permissions change from grey to blue when selected/enabled:

• Use—The user can join an active session for one of their permitted sites and fully use the Check-In system for that session. They can leave but not close a session and cannot start a new session.
• Add session - The user can leave but not close a session. They can add or start a new session.
• Close session - The user can leave and close a session, but they cannot add or start a new session.

Click to Save the changes. If selected, a new user Welcome Email will be sent to the Check-In user email address, which contains a registration link to set their password. The Username and Password are used to authenticate when logging into the iOS or Android Check-In app or through a web browser. If Single Sign-On has been enabled for the Check-In user, click Continue with Google or Continue with Entra ID as applicable.