Changing your account, billing and data protection contact

Your Account contact is likely to be the person who originally trialled and opened your ChurchSuite account. Typically the account contact is the key person that you authorise to request changes to your account (e.g. adding/removing modules) and the person with whom we'll liaise in the first instance about any account-related matters.

Your  Billing contact is the person designated at the time your account was first set up with ChurchSuite. Account invoices are emailed each month to the billing contact. 

Your Data Protection contact is the designated contact person for data protection-related matters; typically your church's designated data protection officer. The data protection contact will receive system notifications relating to certain data protection workflows, such as when a data subject submits a request under the GDPR "right to be forgotten" or selects to unsubscribe from your church's emails.

You can easily change/manage the Account, Billing and Data Protection contacts to someone else in your organisation if you wish - here's how...

Go to the Administrator page - you'll need administrator permissions to access this menu - and select the Profile menu. If you only see "User" rather than "Administrator" in the top-right corner of ChurchSuite then you do not have the required permissions to make these changes.

Scroll down to the Contacts section. Update the name, email address and contact telephone numbers accordingly. Save your changes before navigating away from the page.

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