How is my ChurchSuite invoice calculated?

Your ChurchSuite invoice is calculated based on your module selection and the number of contacts in your Address Book module in the 'active' section. That means that you don't pay for contacts with an 'archived' or 'pending' status, or for children. Our pricing is divided into pricing tiers, starting at 0-199 'active' contacts.

Each ChurchSuite account (not site) also includes 2Gb of free file storage. Unlimited file storage is possible. File storage over 2Gb is charged at 25p per month per full or partial Gb - for example, storage of 2.01Gb would cost 25p per month. For customers billed in Euros the monthly cost is €0.33/Gb and for those billing US$, the cost is $0.45/Gb.

For billing purposes, we take a snapshot of your active Address Book size and file storage size on the last calendar day of each month in order to calculate your billing module and file storage invoice for the next month.

We also review your active Address Book size and file storage size on the 20th of each month and where you are approaching a higher-priced billing tier, we'll sent the Billing contact an email to alert them to a potential upcoming increase in the your regular monthly billing.

Your ChurchSuite subscription will automatically change as you add or remove modules, and as your 'active' Address Book size increases (or decreases).

Full details of our current pricing and the pricing tiers can be found on our website, or click here. For UK accounts, prices quoted are inclusive of VAT at the current rate.

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