How to personalise the appearance of your ChurchSuite account

In this article

Introduction
Customising your account profile
Adding your privacy notice
Renaming modules to suit your organisation's terminology
Changing the display order of modules

Introduction

You can easily customise the look and feel of public-facing pages, such as your event pages, embed content, My ChurchSuite, Connect, Donate and the Branded Header and Branded Slimline templates used by your email communications. This allows you to add a personalised feel to your content that blends elegantly with your church's existing styling and branding.

Personalisation also extends to being able to add your church's Data Protection message (privacy notice), which is displayed on all public-facing forms where people submit information as part of connecting with you or signing up - e.g. visitor check-in, event sign-up, small group sign-up, the newcomer 'My Details' form and Donate.

Customising your account profile

Working within the Administrator area, click into the Profile section.

From here you can view and update the information in your organisation's profile - your organisation Name, your ChurchSuite account Timezone, Currency and Language.

Within the Styles section you can control the appearance of ChurchSuite's public-facing forms and pages - changes made in this section will be applied across all public-facing systems including Embed, Connect, Donate, and My ChurchSuite and My Consent, and also apply to the branded header and branded slimline email templates. In this section you can also enable/disable Open Tracking - disabling tracking will prevent an "open-tracking pixel" being added to outbound emails, which is used to determine 'email open' responses from recipient email providers that support open rate tracking. Tracking data tracks the date and time of an 'email open' - all other tracking data, such as recipient user agent and ip address are discarded and not maintained in ChurchSuite.

To customise the Colour of your banner heading, replace the default #fffff with the hexadecimal code of the colour that you wish to use. To find the correct hex code for your colour, we recommend using a tool such as Adobe Kuler.

To add a Logo and Emblem, either "drag and drop" your image file onto the Logo or Emblem drop-zones, or click the respective boxes to browse to select the file to upload. Note the recommended file format and proportions - you can avoid your images being stretched by making sure your images files are prepared to precisely match these proportions.

To select the default font used in branded emails, choose from the Email Font drop-down menu. The Email Footer is default text that is added to the bottom of all the branded emails sent through ChurchSuite. For example, this field could be used for the contact details of your church office, service times or registered charity number.

Can I use my own custom email font?

While you may have licence to use a particular font for your organisation's branding and website, that licence will not likely extend to it being freely distributed to your email recipients so that those receiving your branded emails are able to view the email in your organisation's font. ChurchSuite includes a selection of 'web and email safe' fonts that are widely used and pre-installed by default across most platforms, browsers, email applications and devices. Using a 'web/email safe' font ensures that your branded email content is displayed without issue on the recipient's device, without requiring the recipient to first download and install your 'custom' font on all their devices.

Click the Save button before navigating away from the Profile page. A Changes log, located at the bottom of the Profile page, is maintained in respect of certain changes made within the Profile page.

Adding your privacy notice

You can add your organisation's Data Protection statement (sometimes referred to as a Privacy Notice under the GDPR). Navigate to the Profile section within the Administrator area and locate the Data Protection section. Give your statement a suitable Title e.g. Privacy Notice, add some optional Help text (which will be surfaced alongside the "I accept..." checkbox on all ChurchSuite forms that collect personal information) and then copy and paste your data protection statement text into the Statement field. You can further format your statement using the HTML tools and embed links and images if you wish.

Your data protection statement is made available on all public-facing ChurchSuite forms through which people may be submitting personal information, including My ChurchSuite, visitor child check-in, event sign-up pages, small group sign up through embed, customer-facing booking pages, Donate, visitor check-in, newcomer connect through the Address Book embed and the Connect My Details form.

Renaming modules to suit your organisation's terminology

You may find it helpful to change ChurchSuite's default module names to suit language or terminology that is already familiar to your users. For example, if in your church you call your small groups "life groups" or "cell groups" or "life communities"; this can easily be changed.

To change a module's Name, navigate into that module's Settings by clicking on the cogwheels icon in the top right-hand corner of the module. On the Module Options tab click to Edit and change the module Name. The module change is immediate.

Changing the display order of modules

You can change the display order of your ChurchSuite modules the Modules section of the Administrator area.

Click an Order number to open the Reorder pop up and re-order as appropriate. Changes made are applied immediately when the pop up is saved.

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