Communication merge fields

When sending communications through ChurchSuite - either email or SMS - there are a number of merge fields available so that you can personalise those communications. Not all merge fields are available to all communication methods and some merge fields can only be used within certain contexts. Here's the full list: -

Merge Field Example Email SMS
::cellular:: (855) 808-1833 Yes Yes
::contact_details:: Address: 144 High Street, Nottingham, Notts, NG9 2FE
Telephone: 0115 824 2300
Mobile: 07987 654 321
Yes Yes
::contact_name:: George Baker Yes Yes
::couple_first_name:: George & Sally (if linked to a Spouse/Partner), or George (if not linked to Spouse/Partner) Yes Yes
::custom1:: Your 1st custom field Yes Yes
::custom2:: Your 2nd custom field Yes Yes
::custom3:: Your 3rd custom field Yes Yes
::custom4:: Your 4th custom field Yes Yes
::custom5:: Your 5th custom field (...up to 10th) Yes Yes
::date_of_birth:: 1 Jan 1980 Yes Yes
::email:: Yes Yes
::first_name:: George Yes Yes
::full_address:: 144 High Street, Nottingham, Notts, NG9 2FE Yes Yes
::last_name:: Baker Yes Yes
::mobile:: 07987 654 321 Yes Yes
::my_link:: URL to login to My ChurchSuite Yes No
URL to register for My ChurchSuite Yes No
::roles:: Worship Leader Yes Yes
::telephone:: 0115 824 2300 Yes Yes
::title:: Mr Yes Yes


When viewing sent communications in ChurchSuite - perhaps in a contact's Recent Activity list or using the Communication report - messages are logged in a 'pre-merged' form, so you will see ::merge field:: rather than the final personalised data for that merge field. This is intended functionality that saves needing to store each individual message when the same message is sent to multiple recipients; instead we simply store one email (pre-merged) and we store the distribution list details. As long as you have correctly formatted the merge fields added to a message (with opening and closing double colons and an underscore character for spaces) recipients will receive the correct personalised message.

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