Communication merge fields
When sending communications through ChurchSuite - either email or SMS - there are a number of merge fields available so that you can personalise those communications. Not all merge fields are available to all communication methods and some merge fields can only be used within certain contexts. Here's the full list: -
| Merge Field | Example | SMS | |
|---|---|---|---|
| ::cellular:: | (855) 808-1833 | Yes | Yes |
| ::contact_details:: | Address: 144 High Street, Nottingham, Notts, NG9 2FE Telephone: 0115 824 2300 Mobile: 07987 654 321 Email: support@churchsuite.com |
Yes | Yes |
| ::contact_name:: | George Baker | Yes | Yes |
| ::couple_first_name:: | George & Sally (if linked to a Spouse/Partner), or George (if not linked to Spouse/Partner) | Yes | Yes |
| ::custom1:: | Your 1st custom field | Yes | Yes |
| ::custom2:: | Your 2nd custom field | Yes | Yes |
| ::custom3:: | Your 3rd custom field | Yes | Yes |
| ::custom4:: | Your 4th custom field | Yes | Yes |
| ::custom5:: | Your 5th custom field (...up to 10th) | Yes | Yes |
| ::date_of_birth:: | 1 Jan 1980 | Yes | Yes |
| ::email:: | support@churchsuite.com | Yes | Yes |
| ::first_name:: | George | Yes | Yes |
| ::full_address:: | 144 High Street, Nottingham, Notts, NG9 2FE | Yes | Yes |
| ::last_name:: | Baker | Yes | Yes |
| ::mobile:: | 07987 654 321 | Yes | Yes |
| ::my_link:: | URL to login to My ChurchSuite | Yes | No |
| ::my_registration_link:: |
URL to register for My ChurchSuite | Yes | No |
| ::roles:: | Worship Leader | Yes | Yes |
| ::telephone:: | 0115 824 2300 | Yes | Yes |
| ::title:: | Mr | Yes | Yes |
Note
When viewing sent communications in ChurchSuite - perhaps in a contact's Recent Activity list or using the Communication report - messages are logged in a 'pre-merged' form, so you will see ::merge field:: rather than the final personalised data for that merge field. This is intended functionality that saves needing to store each individual message when the same message is sent to multiple recipients; instead we simply store one email (pre-merged) and we store the distribution list details. As long as you have correctly formatted the merge fields added to a message (with opening and closing double colons and an underscore character for spaces) recipients will receive the correct personalised message.