Communication

Effective use of email and SMS, printing labels and generating CSV exports.

• Manage communications options
• Set up your branding
• Communicate with individuals or groups

Getting started and general

• Merge fields
• Branding
• Preset emails and preset SMS messages
• Email signature
• Shared email address in user group

Data protection and privacy

• Ongoing consent
• Communication options (and how to bulk manage them)
• Right to be forgotten

Communicating

• through smart tags
• on a rota (through My ChurchSuite)
• with people engaging in your events
• by mail - printing address labels; mail merge to letter
• by SMS - sending SMS
• by email - images in emails

Troubleshooting and scheduling

• Resolving email delivery issues
• Scheduling (and cancelling) emails and SMS messages